Welcome to Bijou Babe

Frequently asked questions

Order information

Delivery
Delivery takes approximately 3 working days from acknowledgement of order, except for personalised pieces which are made to order. These are normally delivered withing 10 working days, and we will advise should this take longer.

Delivery is by first class mail and is charged at £1.00 p&p up to a goods value of £25.00. Thereafter delivery is free.

Deliveries outside the UK
NEW FOR MARCH 07. Bijou Babe is pleased to announce that we can now deliver our unique charms worldwide! All our items now show the GBP and USD price. The postage costs are the same as described above, however delivery times will be longer as all items will have to pass overseas Customs and Border Protection.

Payments and refunds
Payments to Bijou Babe are made by credit card and PayPal allowing you to shop without sharing your financial information.

With the exception of the "alpha" products we offer full refunds up to 28 days from the date of order should you be dissatisfied with your order.

However, in the rare event that a product breaks, we will offer a replacement on return of the original item.

If you require a refund or replacement, in the first instance please email info@bijoubabe.co.uk.

Privacy policy
Information we collect via our website or through correspondence is used to operate and improve our service. Personal information is not shared with third parties .

Frequently asked questions

What length of name can I order in the Alpha range?

You can order any length of name! There aren't any restrictions or cost implications on the number of letters required to make the name you choose. But do bear in mind that some names can make a very long string as shown here:

Can I make a message?

Yes, by all means!

My name has an accent over the e. Are accents possible?

No. Unfortunately, to date we haven't been able to identify a bead supplier who creates letters with accents.